A. Unique 12-character codes can be found on the inside of your promotional bags or blocks. Click here to see an example. The unique 9-character codes can be found on the inside of the cardboard sleeve for chilled desserts.
While unique codes will always be printed on the inside of promotional packs, they may not always appear in the same location. If you have a Munchies, Rowntree’s Fruit Pastilles, Rowntree’s Randoms or Smarties pack, look out for the black panel found on the back of the pack – your promotional code will be printed on the reverse. Click here to see an example of how to find a code. Promotional codes are found inside the cardboard sleeve for chilled dessert multipacks, and beneath the cardboard wrap on Aero Heavenly pots.
Nestlé does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you cannot read your promotional code due to a genuine printing error, you should take a photograph of the inside of your pack, and send it via email to Nestlé Consumer Services: consumer.services@UK.nestle.com, or contact Nestlé Consumer Services by telephone on freephone 00800 6378 5385 (UK + ROI). Any request for assistance with codes must be received by 30.08.19 to ensure that the request can be processed before the final closing date.