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Full Terms & Conditions

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communication, including advertising or promotional materials. Entry instructions are deemed to form part of the Terms and Conditions, and by entering this promotion, all participants will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information.

The Promoter takes data protection seriously. By entering into this promotion, you confirm that you have read the Privacy Policy, and agree to these Terms and Conditions of the promotion. By submitting any information required as part of their participation to the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. You can withdraw your consent at any time.

Promoter: Nestlé UK Ltd, Nestlé Confectionery (UK), York, YO91 1XY.


  1. This promotion is open to residents of the United Kingdom (England, Scotland, Wales and Northern Ireland) who are customers of participating Vue cinemas. 18+.
  2. This promotion excludes employees and the immediate families of Vue Cinemas, Nestlé UK Ltd ("the Promoter"), its affiliated companies, agents, or anyone else professionally connected to the promotion.
  3. No purchase necessary. Retain confirmation of entry text.
  4. Mobile phone access required. Entrants must have a mobile phone able to send and receive messages to/from 5-digit short codes. Users on virtual mobile networks may not be able to text the short code. Please check with your network provider.
  5. Maximum of 1 entry per person. Anyone entering or to be found entering more than once, using multiple handsets, multiple identities or computerised or automated systems will be disqualified from the promotion.
  6. The winner must have a valid UK address and a UK Bank Account to claim their prize.
  7. Conduct of entry: The Promoter reserves the right at its sole discretion to disqualify any entrant found to be tampering with the text entry process or the operation of the promotion; or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
  8. Anyone trying to circumvent the rules stated in these Terms and Conditions by using alternative details, will be disqualified from this promotion.
  9. Entries (bulk or otherwise) made from trade, consumer groups, agents, third parties or syndicates will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of programmes, applications, scripts, alias accounts, brute force or any other automated means, that person's claim(s) will be disqualified, and any prize(s) awarded will be void.

Promotional Period

  1. The promotional period opens at 00:00 on 02.10.23 and closes at 23:59 on 29.10.23. All valid entries during this period will be entered into a prize draw and one (1) winner will be drawn at random on 30.10.2023.
  2. Any entries received outside of the promotional period will not be accepted into the prize draw and may incur a charge.

Entry Requirements

  1. To enter the prize draw for the chance to win, participants must:
    1. Text the word VUE to 80800 during the promotional period. Texts are free of charge.
    2. Entrants will receive an automatic free confirmation text to confirm entry into the prize draw. This text must be retained in case it's required for verification.
    3. The winner will be drawn at random via a third party independently verified computer process, from all valid entries at the end of the promotional period.
    4. Only the winner will be contacted to confirm and verify their prize win.
  2. Entrants are advised to take care when typing and entering the text code and entry details. The Promoter is not responsible for typographical errors or incorrect texts which may be charged at your standard network rate. Only correct entries that have followed the instructions and guidelines will be accepted. Capital letters or lower-case letters will both be accepted. For the avoidance of doubt, spelling mistakes will be disqualified. Attempted additional entries will not be included in the prize draw. Persistent abuse will result in immediate disqualification without notification.
  3. Text messages are free of charge. However, any errors could be charged at the relevant network provider's standard network rate and may not be included within the prepaid text package (as fees vary by network provider). Please double check with the bill payer before entering. Entries received after the closing date will not be entered and may still be charged.
  4. The Promoter and their agents reserve the right, but not the obligation to monitor and review all entries and content submitted, and to remove or refuse to take forward as an entry, any content submitted that the Promoter does not deem in its sole discretion to be appropriate, contains distasteful or offensive content, or which the Promoter deems to violate any of these Terms and Conditions. The Promoter reserves the right to report any content violations to the appropriate authorities.
  5. All entries are therefore subject to verification and interrogation. Please retain the entry confirmation text as it may be required for fulfilment and verification purposes. Entry information may not be sold or exchanged. Other manufacturer's information, references or printing errors do not constitute entry information. In the event of suspicious activity, the Promoter reserves the right to request evidence to confirm the legitimacy of the entry.
  6. Entrants who do not give correct details or those who make an entry on someone else's behalf will be disqualified, at the Promoter's discretion.
  7. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete, illegible, invalid, mis-directed or lost due to technical reasons or otherwise.
  8. Text messages sent from the Promoter will be at the Promoter's cost.

Prize Details

  1. There is a total of one (1) £2,000 cash prize available to be won during the entire promotional period.
  2. The prize will be delivered via BACS transfer. The winner must provide all relevant UK bank details for BACS payment, including their Account Name, Bank, Account Number and Sort Code.
  3. The prize is non-negotiable, non-refundable, and non-transferable. Unless otherwise agreed in writing in exceptional circumstances by the Promoter, the prize will only be awarded directly to the winner. In the event of circumstances outside of its control the Promoter reserves the right to substitute a similar prize of equal or greater value.

Winner Selection & Notification

  1. All valid entries received during the promotional period will be entered into the prize draw.
  2. The winner and reserves will be drawn via an independently audited and verified prize draw selection process on 30.10.23 from all genuine, valid entries received by the closing date of 23:59 29.10.23.
  3. The winner will be notified via text within 3 working days of the draw taking place, giving instructions on the next steps for the prize claim process. The winner will have 14 days to claim their prize from this initial contact. The Promoter will request the winner's personal details via a secure link including; their name, confirmation of their mobile number, proof of age, and email address to assist with verification and fulfilment of their prize, and to announce them as the winner, county of residence required (if no objections arise) and to obtain bank details to arrange BACS transfer. The financial information will be required to complete prize fulfilment.
  4. Inaccurate information may result in the prize being forfeited. Please retain any winning communication details until the prize has been verified.
  5. The Promoter will make reasonable efforts to contact the winner (3 attempts), however, if the winner has not responded to notification within 14 days of initial contact attempt, or if the selected winner, is ineligible, rejects their prize, or is otherwise in breach of these Terms and Conditions, or unable to take up the prize for any other reason, the Promoter reserves the right to withdraw the prize, re-allocate the prize and select the reserve next in line, as detailed as a reserve from the original prize draw. These reserve(s) will be contacted in the same process. If the winner has not responded to any communication and the prize has not been awarded after reasonable attempts to contact them, and by 28.01.24, then the prize has therefore not been successfully claimed and will be null and void. Entrants are encouraged to monitor their connections during this time in case they are the winner.

Prize Fulfilment

  1. Once the winner has been verified and UK bank details have been supplied, the prize will be sent via BACS. Please allow 7 days for the prize to be delivered from valid claim and the completion of the verification process. It is the winner's responsibility to ensure that they provide valid bank details for prize fulfilment.
  2. The Promoter will not be held liable for non-delivery of any prize due to the provision of incorrect information at the entry or claim process.
  3. For any assistance needed with claiming your prize, please contact Nestlé Consumer Services either by email at or by telephone on Freephone on 0800 6378 5385 with your concerns.


  1. The Promoter shall have sole and final determination as to which entries are genuine and therefore eligible to take part in this promotion. The Promoter's decision is final and binding with regards to all promotional matters.
  2. The Promoter is not responsible for the act or defaults of third-party suppliers but will endeavour to resolve any issues that may arise.
  3. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for:
    1. Any faulty, incorrect, erroneous or failed electronic data transmissions;
    2. Any unauthorised access to entry details at any point in the operation of this promotion;
    3. Any difficulties in entering or claiming, any entries/claims delayed or corrupted or any loss arising out of such an event;
    4. Communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers, or providers utilised in any aspect of this promotion;
    5. Inaccessibility or unavailability of mobile signal, the internet, or any combination thereof. The Promoter cannot guarantee continuous, uninterrupted access to the text system.
  4. If, for any other reason, any aspect of this promotion is not capable of running as planned, including by reasons of infection by system virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion the Promoter may in its sole discretion cancel, modify or suspend the promotion or invalidate any entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions, the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
  5. The Promoter reserves the right to verify all entries including but not limited to asking for proof of address and identity details (passport, driving licence or equivalent), which they must provide within 7 calendar days, to refuse to award the prize or withdraw prize entitlement, and/or to refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion's entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter for all decisions, which are final and binding. It will not respond to any correspondence.
  6. By taking part in the promotion the prize winner agrees that the Promoter may contact them to ask for their consent as to whether they want to participate in reasonable marketing activities and publicity relating to the promotion. The winner is not obliged to agree to any request.
  7. Subject to the Promoter's Privacy Policy, the winner's surname and county of residence will be available by sending an email request to with 'WINNERS LIST: Nestlé Win £2,000 Vue 2023' in the subject line, for a period of 3 months following the end of the promotion period. When contacting this email address, your request will be actioned in line with Nestlé's Privacy Policy and the Promoter reserves the right to refuse any or all such requests. If any entrant objects to their information being published, then they can contact the Promoter by emailing with the subject line 'Nestlé Win £2,000 Vue 2023'. The Promoter nevertheless will disclose the information to the Advertising Standards Authority if required to do so.
  8. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person's negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the maximum allowable by law.
  9. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  10. The Promotion and these Terms and Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participant's local courts.

Data Protection

  1. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surname and county of residence of the verified winner will be made available as set out in Clause 37 above and any entrant can object to this by emailing Otherwise, your personal details will, at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter's Privacy Policy. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded and the winner has accepted the prize. Any data obtained via this promotion will be deleted after 3 months of the promotional end date with the exception of the winner and reserves whose data will be deleted after fulfilment of the prize.