Terms & Conditions

These Terms & Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry / claim instructions are deemed to form part of the Terms & Conditions and by entering this promotion all participants will be deemed to have accepted and be bound by the Terms & Conditions. Please retain a copy for your information.

The Promoter takes data protection seriously. By entering in this promotion, you confirm that you have read the Privacy Policy, and agree to these Terms & Conditions of the promotion. By submitting any information required as part of their participation into the campaign, participants agree to their information being held and processed in accordance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018.

Promoter: Nestlé UK Ltd, Nestlé Confectionery (UK), York, YO91 1XY.

PLEASE DO NOT SEND ENTRIES TO THIS ADDRESS.

Eligibility

1. The promotion is open to UK (England, Scotland, Wales and Northern Ireland), Isle of Man, Channel Island and Republic of Ireland residents aged 18+ only and excludes employees and the immediate families of Nestlé UK Ltd (“the Promoter”), its affiliated companies, agents or anyone else professionally connected to the promotion.
2. Internet access required.
3. Purchase necessary (No Purchase Necessary in NI). Please retain promotional code and pack as proof of purchase.
4. Maximum of two (2) prizes (£200 Virgin Experience Days voucher codes) per person only during the promotional period. There is no limit to the number of times a participant may enter, so long as a different unique promotional pack and code is used for each entry. Anyone trying to circumvent this rule by using alternative details will be disqualified from this promotion.
5. Bulk entries made from trade, consumer groups, agents, third parties or syndicates will not be accepted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of programme, application, script, brute force or any other automated means, that person’s claim(s) will be disqualified, and any voucher/allowance awarded will be void.
6. Conduct of entry: The Promoter reserves the right at its sole discretion to disqualify any entrant found to be tampering with the code redemption process or the operation of the promotion; or to be acting in any manner deemed by the Promoter to be in violation of the Terms & Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.

Promotional Period

7. The core promotion will run between 9am – 7pm daily 11.05.20 to 05.07.20.
8. After the core promotional period, there will still be an opportunity to win one of 10 x Virgin Experience Days voucher codes in each of the 3 late entry draws:
   1. The first late entry draw period will run between 00.00 on 06.07.20 and midnight on 02.08.20.
   2. The second late entry draw period will run between 00.00 on 03.08.20 and midnight on 27.09.20.
   3. The third late entry draw period will run between 00.00 on 28.09.20 and midnight on 11.05.21.
9. Entries, depending on times will be accepted into the relevant promotional draws detailed. Entries are valid for the applicable draw only and will not roll over.

Entry Requirements

10. To enter for a chance to win a £200 Virgin Experience Days voucher code, participants must:
    1. Purchase a participating promotional pack of Nestlé singles whilst stocks last (see clause 22 for participating products);
    2. Visit www.nestle-promotions.co.uk/days.
    3. Enter full name, email address, county and country of residence and the unique 12-character promotional pack code found inside promotional packs to be entered into a prize draw.
       1. Entrants into the core promotion will be entered into that hour’s prize draw and be notified, by email, within 1 hour if they are a winner.
       2. Entrants into any late entry draws will be entered into their respective prize draw and will be notified, by email, within 2 weeks of the closing date if they are a winner.
    4. All entries received during the core promotional period and the first and second late entry draws (as specified in Clauses 8 and 9 above) will also receive a 20% off Virgin Experience Days unique discount code on the promotional microsite instantly and within a confirmation email sent to the email address they have provided.
11. Please retain your promotional pack and unique pack code as you may need this for verification purposes.
12. Unique promotional pack codes can only be used once. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified.
13. Incomplete, illegible, misdirected or entries received outside any promotional period will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for entries delayed, incomplete or lost due to technical reasons or otherwise.
14. To enter without purchase in Northern Ireland only – send your name, age, full postal address and email address to: Nestlé Virgin Experience Days Promotion NPN, Consumer Services, Nestlé UK Ltd, Haxby Road, York, YO91 1XY. Once the request has been verified, a unique promotional pack code will be provided via email, which can then be entered on the microsite in order to enter the promotion. Only one entry per stamped, correctly mailed envelope. A maximum of 2 entries permitted per person throughout the promotion period. No Purchase Necessary applications must be received by the Promoter no later than 30.04.21. Only applications received by 28.06.20 will be processed before the end of the core promotional period. Applications received by 13.09.20 will be processed before the 20% off discount offer ends.
    
    No Purchase Necessary requests will be subject to verification.
15. Virgin Experience Days voucher codes cannot be used in conjunction with any other discount code.
16. Entrants must be 18 or over to redeem a voucher and make a Virgin Experience Days purchase.
17. To redeem the £200 voucher code at www.virginexperiencedays.co.uk, please choose your experience/experiences and click through to ‘My Basket’. When you’re happy with your choice, ‘Check Out’ and complete your delivery and packaging options, here you should select to ‘add a gift card’ under the payment section and then ‘Finish & Pay’. The voucher value will be deduced from your total basket cost.
18. Winners of the £200 voucher code, within the core promotion, must use the full monetary value before 20.03.21.
19. Winners of the £200 voucher code, within all late entry draws, must use the full monetary value before 30.07.21.
20. Each Virgin Experience Day purchase will have its own validity stated on the experience, at www.virginexperiencedays.co.uk, can be seen prior to the purchase: under the additional details section. Booking dates are held with the supplier and stated on the website pre-purchase.
21. Virgin Experience Days requires a connected Wi-Fi or 3G/4G enabled compatible device and software. For more information, please visit: https://help.virginexperiencedays.co.uk/hc/en-us.
22. Promotional products include:
    • KitKat® 4 Finger Milk 41.5g
    • KitKat® 4 Finger Milk 41.5g (Price Marked Pack)
    • KitKat® Chunky Milk 40g
    • KitKat® Chunky Milk 40g (Price Marked Pack)
    • KitKat® Chunky Salted Caramel Fudge 42g
    • KitKat® Chunky Peanut Butter 42g
    • Aero® Peppermint 36g
    • Aero® Peppermint 36g (Price Marked Pack)
    • Lion® 50g
    • Yorkie® Milk 46g
    • Yorkie® Milk 46g (Price Marked Pack)
    • Yorkie® Raisin & Biscuit 44g
    • Rowntree’s® Fruit Pastilles® 52.5g
    • Rowntree’s® Fruit Pastilles® 52.5g (Price Marked Pack)
    • Rowntree’s® Randoms® 50g
23. These products apply only when the pack features the ‘WIN Virgin Experience Days. Chance to win every hour, 9am-7pm Daily’ promotional flash and while stocks last.

Prize Details

Terms & Conditions for £200 Unique Voucher Codes

24. Total of 560 x £200 Virgin Experience Days voucher codes to be won between 11.05.20 and 05.07.20. 1 x prize draw per hour between 9am – 7pm daily (10 x winners per day within the core promotional period).
25. Total of 30 x £200 Virgin Experience voucher codes to be won in 3 x prize draws (10 x winners to be chosen in each):
    1. 00.00am on 06.07.20 and midnight on 02.08.20
    2. 00.00am on 03.08.20 and midnight on 27.09.20
    3. 00.00am on 28.09.20 and midnight on 11.05.21
26. The Virgin Experience Days voucher codes can be used multiple times up to their value and are redeemable against the total Virgin Experience Days consumer basket.
27. The Virgin Experience Days £200 voucher codes cannot be extended or refunded in any way. The expiration date for each voucher code can be found in your winner’s email.
28. Maximum two (2) x £200 Virgin Experience Days voucher codes can be won in total per person throughout the promotional period.
29. Face value vouchers issued by Virgin Experience Days entitle the holder to choose, up to the value of £200 unless subsidised by the winner, an experience supplied by Virgin Experience Days.
30. The actual fulfilment of the experience will be by selected third party experience operators acting on behalf of Virgin Experience Days.
31. All Virgin Experience Days vouchers carry a unique serial number and pin which must be quoted when dealing with Virgin Experience Days and its experience operators. Vouchers must be kept safely and securely and should be taken on the day of the experience and surrendered to the operator or alternatively sent to the operator if requested to secure the booking. Nestlé or Virgin Experience Days cannot accept responsibility for any loss you may incur as a result of theft, impersonation or identity fraud.
32. Experience descriptions, format and timings given on Virgin Experience Days websites and in any other literature are only intended to present a general idea of the experience and shall not be considered binding. In particular, photographs are for illustrative purposes only and do not form part of any contract between you and Virgin Experience Days. As Virgin Experience Days offers experiences at a wide number of venues, details such as session lengths, itineraries, equipment used, and numbers of participants may vary from location to location. Most experiences will be “open” days meaning that other members of the public will be taking part too. This could mean taking your turn with other members of the public.
33. CI, IoM & ROI winners will receive a travel allowance of £400 (CI & IoM) / €400 (ROI) to be spent on travel and accommodation necessary for their chosen experience. Eligible winners will be given further instructions on how to claim their travel allowance, once they have successfully passed verification checks. The travel allowance will be issued either via Paypal, Money Order (€) or cheque (£). Depending on the method of payment, details such as a valid postal address and/or email address may be required.
34. For further Terms & Conditions regarding Virgin Experience Days £200 voucher codes, please see the following link: https://www.virginexperiencedays.co.uk/terms-and-conditions. Winners of the £200 voucher code, within the core promotion, must use the full monetary value before 20.03.21. Winners of the £200 voucher code, within all late entry draws, must use the full monetary value before 30.07.21

Terms & Conditions for the 20% Discount Code

35. All entries received before midnight on 27.09.20 will also receive a 20% off Virgin Experience Days unique discount code on the promotional microsite instantly and within a confirmation email sent to the email address they have provided.
36. The 20% unique discount codes given between 11.05.20 to 27.09.20 will have an expiry date of 20.03.21.
37. The 20% unique discount code is unique and can only be used once.
38. The 20% unique discount code cannot be used in conjunction with any other discount or promotional codes.
39. To redeem the 20% unique discount code at https://www.virginexperiencedays.co.uk, please choose your experience/experiences and click through to ‘My Basket’. When you’re happy with your choice, ‘Check Out’ and complete your delivery and packaging options, here you should select to ‘add a discount code’ under the payment section and then ‘Finish & Pay’. The voucher value will be deduced from your total basket cost. Please note, the 20% unique discount code does not cover premium packaging & postage options, however, email delivery is free of charge.
40. For further Terms & Conditions regarding Virgin Experience Days unique voucher codes, please see the following link: https://www.virginexperiencedays.co.uk/terms-and-conditions.
41. For any queries regarding the 20% unique discount code specifically, please contact the Virgin Experience Days customer service team on 0344 504 0844 open Monday to Friday 9.00 to 17.00 (closed on Bank Holidays). This number is free to call from most providers but please check with your network as some do charge a low fee. Or via the following link: https://www.virginexperiencedays.co.uk/contact/form/.
42. All 20% unique discount codes are non-transferable, non-negotiable and non-refundable.
43. All 20% unique discount codes have no cash value and no cash alternative is available.
44. The 20% discount code can only be redeemed by consumers 18 years or older.

Winner selection and notification

45. All entries received during the core promotional period and the first and second late entry draws (as specified in Clauses 7 and 8 above) will also receive a 20% off Virgin Experience Days unique discount code on the promotional microsite instantly and within a confirmation email sent to the email address they have provided. Entrants can then claim their discount at www.virginexperiencedays.co.uk.
46. Within the core promotional period, winners only will be notified within 1 hour of the draw closing, via email, to confirm the claim process. There will be a request for further information such as proof of ID and address. Once verified, the consumer will receive a further email containing a unique experience voucher redeemable with Virgin at www.virginexperiencedays.co.uk.
47. 10 x winners will be drawn in each late entry draw and winners only will be contacted via email within 2 weeks of each of the late entry draw closing dates, following the same process as the core promotional period.
48. Winners of the prize draw will be randomly selected by a secure, independently verified computer programme.
49. Winners will be subject to a full verification process. Winners may be asked to provide their promotional pack with the unique code and proof of purchase in order to verify their claim.
50. Proof of sending is not proof of purchase. Responsibility cannot be accepted for any requested claims that are lost, damaged or delayed, nor any associated costs to entrants.
51. In the event that any winner is disqualified from the promotion, the Promoter reserves the right to withdraw their prize and include this in the next late entry draw.
52. The process of selecting any winners will follow the guidelines in these Terms & Conditions.
53. For assistance with claiming your prize please contact Nestlé Consumer Services either by email at consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI).

How to claim your £200 Virgin Experience Days voucher code

54. Within the core promotional period, winners will be notified within 1 hour of the draw closing, via email, to confirm the claim process. There will be a request for further information such as proof of ID and address. Once verified, the consumer will receive a further email containing a unique experience voucher redeemable with Virgin Experience Days at www.virginexperiencedays.co.uk. Winners from the late entry draws will be contacted via email within 2 weeks of each late entry draw closing date, following the same process as the core promotional period.
55. 1. Winners can redeem their prize by following the ‘Click Here’ link within their email containing their unique voucher code, in order to be taken to www.virginexperiencedays.co.uk. Alternatively, enter the URL into your browser.
    2. Choose the experience you would like to have and add it to your basket.
    3. Continue with the 'Check Out' process and choose ‘add a gift card’ when at the payment section.
    4. Proceed to enter the unique voucher code and £200 will be deducted from the total cost of the basket, excluding any premium packaging & delivery costs.
56. If the basket exceeds £200 then the winner will be expected to pay any discrepancy.
57. If the basket totals below £200 the balance of the voucher code will remain and can be used multiple times until the expiration date or the monetary value has been spent.
58. All £200 Virgin Experience Days voucher codes, won in the core promotion, must be used by midnight on 20.03.21. All £200 Virgin Experience Days voucher codes, won in the late entry draws, must be used by midnight on 30.07.21. Each experience will have their own specific date for the experience to be taken by.
59. All winners are subject to verification. For assistance with redeeming your Virgin Experience Days voucher please contact the Virgin Experience Days customer service team on 0344 504 0844 open Monday to Friday 9.00 to 17.00 (closed on Bank Holidays). This number is free to call from most providers but please check with your network as some do charge a low fee. Or contact the Virgin Experience Days customer support via the following link: https://www.virginexperiencedays.co.uk/contact/form/.

How to claim your Virgin Experience Days 20% off voucher code:

60. All entrants from 11.05.20 to midnight 27.09.20 will receive a 20% off unique voucher code to be used on a Virgin Experience Days purchase.
61. Entrants will see a pop up on the microsite with their unique 20% off discount code as well as receive a follow up confirmation email containing their 20% off discount voucher code.
    1. Entrants can redeem their discount by following the ‘Click Here’ link on the 20% off discount code pop up or within their email to be taken to www.virginexperiencedays.co.uk.
       Alternatively, enter the URL into your browser.
    2. Choose the experience you would like to have and add it to your basket.
    3. Continue with the ‘Check Out’ process and choose ‘add a discount code’ when at the payment section.
    4. Entrants can manually add the discount code to their basket.
62. All Virgin Experience Days 20% off voucher codes have an expiry date of 20.03.21.

General

63. The entrant will receive no fees in relation to their entry into this promotion. Any and all costs incurred by obtaining time off from work or study to take part in the promotion or promotional prize are the responsibility of the winner. The Promoter accepts no responsibility for costs incurred.
64. The Promoter is not responsible for the acts or default of third-party suppliers but will endeavour to resolve any issues that may arise.
65. Proof of entry is not proof of purchase. Responsibility cannot be accepted for entries that are lost, damaged or delayed, nor any associated costs to entrants.
66. The Promoter’s decision is final with regards to all promotional matters.
67. Winners will be subject to a full verification process. Winners may be asked to provide their promotional pack with the unique code and proof of purchase in order to verify their claim.
68. All entrants will be required to provide a genuine email address that is personal, valid and accessible throughout the promotion. In the event that the specified information is not provided or is incorrect or an alias, the entry may be considered incomplete and therefore the Promoter reserves the right to invalidate the entry.
69. In the event of an email address becoming inaccessible during the promotion, the Promoter is not able to retrieve and amend any existing entries to a new email address.
70. Promotional codes must be entered online exactly as they appear in the pack. Each promotional code is unique and can only be used once. Attempts to enter the same promotional code more than once, the use of codes from non-promotional packs, or the use of any promotional codes not intended for use in this promotion, may result in disqualification and all entries will be declared void.
71. For any other queries regarding promotional codes, please contact Nestlé Consumer Services by phoning 00800 6378 5385 (UK + ROI).
72. The promotional codes have no value and cannot be transferred or sold.
73. In ROI this promotion is carried out under licence issued by the Cork District Court. The licence holder is Pieta House, Pieta House Cork, Shanakiel, Cork, T23 P865. Pieta House was established to help prevent suicide and self-harm.
74. Limitations of liability: Neither the Promoter, its agents or anyone professionally connected to the promotion, assume any responsibility or liability for:
    1. Any incorrect or inaccurate code entry, or for any faulty, erroneous or failed electronic data transmissions;
    2. Any unauthorised access to, or theft, destruction or alteration of codes at any point in the operation of this promotion. Communications line failure, regardless of cause, with regards to any equipment, systems, networks, lines, satellites, servers, computers or providers utilised in any aspect of this promotion;
    3. Inaccessibility or unavailability of the internet or the microsite or any combination thereof;
    4. Any unauthorised access to, or theft, destruction or alteration of codes at any point during the operation of this promotion.
75. Prizes are not transferable or exchangeable unless otherwise stated and cannot be redeemed for cash or any other form of compensation. In the event for any reason the user does not take any element of the prize at the time stipulated by the Promoter, then that element of the prize will be forfeited by the user and neither cash nor any other form of compensation will be supplied in lieu of that element of the prize, unless otherwise agreed. If, due to unforeseen circumstances, the prize is not available, the Promoter reserves the right to substitute another prize for it, in its sole discretion, of equal or higher value. Unless otherwise agreed in writing by the Promoter, the prize will only be awarded directly to the participant.
76. Conduct of entry: The Promoter reserves the right at its sole discretion to disqualify any entrant found to be tampering with the code redemption process or the operation of the promotion; or to be acting in any manner deemed by the Promoter to be in violation of the Terms and Conditions; or to be acting in any manner deemed by the Promoter to be disruptive.
77. If, for any reason, any aspect of this promotion is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter may in its sole discretion modify or suspend the promotion or invalidate any affected entries. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment.
78. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 14 calendar days) and to refuse to award a prize or withdraw prize entitlement, and/or refuse further participation in the promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these Terms and Conditions or any instructions forming part of this promotion’s entry requirements or otherwise, where a participant has gained unfair advantage in participating in the promotion or won using fraudulent means. The Promoter will be the final arbiter for all decisions, which are final and binding. It will not respond to any correspondence.
79. By taking part in the promotion, winners agree that Nestlé may contact them to ask whether they want to participate in marketing activities relating to the promotion.
80. Subject to Nestlé’s Privacy Policy, the surnames and counties of verified winners will be available upon request by sending an email to consumer.services@UK.nestle.com with the subject line 'WINNERS LIST: Virgin Experience Days promotion', for a period of 3 months following the end of the promotion. When contacting this email address, your request will be actioned in line with Nestlé’s Privacy Policy. If any winner objects to their information being published, then they can contact the Promoter by emailing UKI.dataprotection@uk.nestle.com with the subject line 'Virgin Experience Days promotion'.
81. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this promotion or accepting or using the prize, except for any liability which cannot be excluded by law (including personal injury, death and fraud) in which case that liability is limited to the minimum allowable by law.
82. The Promoter does not assume any responsibility for promotional codes damaged or defaced in the way the product packaging is opened. If you cannot read your promotional code due to a genuine printing error, you should contact Nestlé Consumer Services either by email at consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI). Any request for a replacement code must be received by 28.06.20 for the core promotional period, 13.09.20 for the 20% off discount code and by 30.04.21 for the final late entry draw.
83. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms & Conditions and the remaining clauses shall survive and remain in full force and effect.
84. The Promotion and these Terms & Conditions will be governed by the laws of the participating country but any disputes as to the meaning of these terms will be subject to the exclusive jurisdiction of the participants’ local courts.

Data Protection

85. The Promoter will only use the personal details supplied for the administration of the promotion and the auditing of the entries where necessary and for no other purpose, unless we have your consent/you have opted-in to receive future marketing communications. The surnames and counties of verified winners will be made available as set out in Clause 80 above and winners can object to this by emailing UKI.Dataprotection@uk.nestle.com. Otherwise, your personal details will at all times be kept confidential and in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 as applicable. Click here for the Promoter’s Privacy Policy. You can request access to your personal data, have any inaccuracies rectified or request deletion of personal data by sending an email to UKI.Dataprotection@uk.nestle.com. By participating in the promotion, you agree to the use of your personal data as described here. You can withdraw your consent at any time. For the purpose of this promotion, requests to delete personal data can only be actioned after the promotion has concluded. Personal details entered on the Nestlé website will not be shared with Virgin unless the entrant selects to opt-in and receive Virgin Experience Days marketing materials when completing their entry. Any details entered on the Virgin Experience Days website are subject to Virgin Experience Days' Privacy Policy which can be found at www.virginexperiencedays.co.uk/privacy.